Privacy Policy

Metro Continuing Education respects your privacy and all information collected is kept strictly confidential and will not be sold, rented, loaned or otherwise disclosed to any third parties. Information provided to Metro Continuing Education will be held with the utmost care, and will not be used in ways that you have not consented to. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions, don’t hesitate to let us know.


Disclosure of information to third parties:

Metro Continuing Education does not sell, rent, loan, trade or release any personal information collected at our site.


Browser information collected on the website:

Metro Continuing Education analyzes our website logs to constantly improve the value of the materials available on our website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site.


Use of cookies:

Metro Continuing Education’s website uses cookies to serve our online customers better.


Privacy of our email lists:

Metro Continuing Education maintains several email lists to keep our customers and interested members of the general public informed about our courses and programs.

We do not sell, rent, loan, trade or lease the addresses on our list to any third parties. Our list server software does not display other subscribers’ emails when distributing an email.


Customer Surveys:

  • Customer Satisfaction
    Metro Continuing Education values our customers’ feedback. Each year Metro Continuing Education surveys customers to measure their experience and satisfaction levels. We use the feedback you provide to make decisions about changes or enhancements to our courses and programs. We do not disclose individual responses or comments – the anonymity and confidentiality of your individual responses is assured. The only exception to this is when we have signed authorization from the customer to use a comment for promotional purposes.
  • Special Purpose
    From time to time, we conduct special purpose surveys as part of market research or for other operational purposes that are consistent with our mission. These surveys are voluntary and the same principles of anonymity, confidentiality and authorization of use applied to Customer Satisfaction surveys apply to special purpose surveys unless otherwise stated in the introduction to the survey.

Use of Intercom Services:

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. Intercom is an international company headquartered in San Francisco, U.S.A. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit

We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As such, any messages sent via live online chat or to will be stored in Intercom’s servers which are outside of Canada. As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit Intercom’s services are governed by Intercom’s terms of use which can be found at If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

We may use the data collected via Intercom in order to improve customer experience. Your data may be analyzed to understand trends in customer behaviour, demographics, and affinity. We will never disclose this information.