De-escalation Strategies & Techniques

Does dealing with difficult people leave you feeling drained? Whether you work in a high-risk environment or simply want to tune up your conflict management skills, this class will teach you how to prevent or de-escalate tense situations. Strengthen your sense of personal safety, build confidence in responding to hostility, and learn healthy communication skills that can be used in all areas of your life.

Sorry, there are no upcoming sessions scheduled for this course