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Class changes and cancellations related to COVID-19 are in effect. Learn More

Resources

Student resources for online program delivery

Starting March 30, online instruction will support Metro’s English Language Institute and academic high school credit students as they learn at home. It will take time for teachers and students to establish new routines and adjust to this new learning environment. Here are some resources to assist with this transition:

Academic evening and weekend credit classes

Metro is busy preparing for the roll-out of online learning for evening and weekend high school credit courses following spring break. Our classes do not follow the typical block 1-4 schedule so our night school roll-out will be a bit different with teachers releasing their first learning materials according to the following schedule:

Monday / Wednesday classes – Materials will be released on Wednesday, April 1 between 6:30pm – 9:00pm. Teachers will be online at this time to connect with their students and answer questions online.

Tuesday / Thursday classes – Materials will be released on Thursday, April 2 between 6:30pm – 9:00pm. Teachers will be online at this time to connect with their students and answer questions online.

Saturday classes – Materials will be released on Saturday, April 4 between 9:00am – 1:30pm. Teachers will be online at this time to connect with their students and answer questions online.

Please note that at this time, all grade 12 diploma exams have been cancelled.

Your patience is appreciated as we all adjust to this new method of course delivery. We encourage all students to check SchoolZone and Google classroom on a regular basis for program updates. We also ask that you confirm your email and phone contact is up to date to ensure important communication from Metro is received. If you need to update your contact information, please update your student profile online or contact Metro by phone at 780-428-1111 or email at metro@epsb.ca.

Deadline for Withdrawal / Refunds for Semester Two and Q4 Fast-Track High School Credit Classes

Due to the COVID-19 pandemic, Edmonton Public Schools Metro Continuing Education moved to online education on March 30 as mandated by the Minister of Education. To give students the opportunity to try this method of learning, our deadline for course withdrawals was extended. 

It is now time for students to decide if they are going to continue in their program until the course finishes in June or if they would like to withdraw from the course. If you are over the age of 20 and withdraw from a course, you will receive a full refund of your tuition ($489) and your textbook deposit ($100) once your textbook is returned. For students under 20 who withdraw from a course, you will receive your textbook deposit ($100) once your textbook is returned. Please note that that textbook return will likely be in early June as we are not ready to accept textbooks at this time. Students will be contacted regarding a date for textbook return.

The deadline to notify Metro if you would like to withdraw from your course is 4:00pm on Friday, April 24. To withdraw: email Metro at metro@epsb.ca or call 780-428-1111. In your email or voicemail message, clearly state the name of the course you are withdrawing from and your full first and last name. 

After Friday, April 24th at 4:00 pm, no students will be withdrawn from a course. After this date, students will receive a final mark in the course, the course will appear on their Alberta Education transcript and no refunds will be issued.

Overview of Google Classroom

This Google Slides presentation will give you an overview of how to get started and navigate Google Classroom.

Technology support for students

A public-facing tech support ticketing system has been set up, which will allow parents or students to access tech support help through a link to techhelp.epsb.ca on the help menu in SchoolZone, and on the SchoolZone login page.

Supports for English Language Institute Students

Edmonton Immigrant Services Association (EISA) continues to offer Settlement Workers in Schools (SWIS) services to support partners, newcomer families and students through phone and email. Contact Oliver Kamau, Manager – Settlement Services at okamau@eisa-edmonton.org or at 780-392-2935 for any support requests.

If you need help with Chromebooks, review the EPSB document Working on EPSB Chromebooks from Home. An Arabic version of Working on EPSB Chromebooks from Home has been translated by Edmonton Immigrant Services Association.