Assertiveness: Communication That Works

Asserting yourself can be difficult. You might worry that you will be perceived as selfish, demanding or just plain hard to get along with. But being active, direct and honest in your words and actions has enormous benefits for your relationships with co-workers, friends and family. Gain the confidence to express yourself without apology or aggression, set healthy boundaries, accept praise or criticism, and say no when appropriate without feeling guilty.

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